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Legal

Privacy, terms & cookies.

Plain-language policies for this website. If anything here is unclear, contact jack.craine@thomsmartwall.com.

01

Privacy Policy

What we collect, why, and your rights over it.

01
What we collect
Contact details you submit through enquiry or application forms (name, email, phone, company, project description), and standard analytics data such as pages visited and device type.
02
Why we collect it
To respond to enquiries, qualify investor applications and improve the site. We do not sell or share personal data with third parties for marketing purposes.
03
How long we keep it
Only as long as needed for the purpose it was collected, or as required by law. Enquiry records are retained for the duration of the relevant business relationship.
04
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing jack.craine@thomsmartwall.com.
02

Terms of Use

Using this website.

01
Informational purpose
This website is provided for general information about THOM Inc. and its technology. It is not an offer, contract or professional advice.
02
Performance claims
Performance statements on this site are design targets or validation workstreams unless explicitly marked otherwise. Nothing is presented as achieved, tested, validated or certified until the Evidence Register says so.
03
Pricing
Figures are indicative comparisons from THOM's governed pricing feed, normalised like-for-like. They are not quotations; project-specific pricing is provided on request.
04
Intellectual property
The THOM Smart Wall system, the Building Engineering Envelope and related content on this site are the property of THOM Inc. IP protection in progress.
05
No warranty
The site is provided "as is" without warranty of any kind. THOM Inc. accepts no liability for decisions made in reliance on site content.
03

Cookie Policy

We keep this deliberately simple.

01
Essential cookies only
This site uses only the cookies required for it to function — session integrity and, where applicable, sign-in.
02
Aggregated analytics
We measure aggregate site usage (pages, devices, referrers) to improve the site. No advertising trackers, no cross-site profiling.
03
No consent spam
Because we run no advertising or third-party marketing cookies, there is no consent banner to click through.

Last updated September 2026 · THOM Inc., Burlington House, Weybridge, Surrey, England · jack.craine@thomsmartwall.com · +44 7802 522 689